Question: Does Comcast Have 24 Hour Support?

How do I get a live person at AT&T?

Talk to a real person at AT&TCall AT&T’s service number at 1-800-331-0500.When the automated system alerts you that your call may be recorded, press zero.

You’ll be asked if you’re calling from the phone number associated with your account.

The automated system will ask what service you’re calling about.More items…•.

Is Xfinity WiFi 2.4 or 5ghz?

xFi Gateways are “dual band,” meaning that they broadcast two separate radio bands for their WiFi network – a 2.4 GHz band and a 5 GHz band. Historically, you were encouraged to use a different WiFi name and password for each band.

Does Comcast have a 24 hour number?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

How can I pay my Comcast bill without signing in?

​Pay your bill without signing inVisit business.comcast.com/payment/quickpay or click Try Quick Pay on the My Account sign-in page.Enter your account number and an additional account detail (phone number or ZIP code) to authenticate your account and select Continue.More items…

How do I connect to 2.4 GHz instead of 5 on Xfinity?

Using the Admin ToolConnect to your WiFi network.Go to Gateway > Connection > Wi-Fi. To change your Channel Selection, select Edit next to the WiFi channel (2.4 or 5 GHz) that you’d like to change, click the radio button for the channel selection field, then select your desired channel number. … Select Save Settings.

How do you talk to customer service you want?

This allows each member to maintain their unique voice without sounding like they’re talking from a script.Think of tone on a spectrum. … Use positive language. … Be brief but not brusque. … Reply in a timely manner. … Always use your customer’s name. … Talk their talk. … Be careful with jokes. … Create a support style guide.More items…

What is xfinity’s phone number?

1-800-934-6489If you are an existing Internet Essentials customer please call 1-800-XFINITY(1-800-934-6489).

What phone number is 800 266 2278?

800-266-2278: Comcast Customer Service It made calls an estimated 14 million times.

Who is the head of Comcast customer service?

Hello, I’m Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast. As a Comcast customer, you are priority number one. We have a dedicated team of employees across the country working hard every day to make sure we deliver the superior experience you deserve. We are here for you.

How do I complain to Comcast?

Navigate to the FCC website; then scroll down the page and click on “Filing Complaints” under “Consumer Center” on the left side of the page. Select a reason for your complaint, such as broadband service or cable TV issues, and click next.

How do I speak to a live person at Comcast?

Phone: Comcast’s official customer service number is 800-945-2288, but I called 800-266-2278 to talk to a human.

What is the phone number for infinity?

Call Xfinity customer service at 1-800-Xfinity (800.934. 6489) to pay your bill by phone. Visit www.xfinity.com to make an Xfinity bill payment online.

Does Comcast have online chat?

The easiest way to access the Xfinity Assistant is by going to xfinity.com/assistant. Other ways include: On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. … On your Xfinity X1 or Flex TV Box, use your Xfinity Voice Remote to ask for help with select troubleshooting, account or billing issues.

How do I report an outage to Comcast?

How to Report a Service IssueYou can report an issue by going to the Xfinity Status Center. … We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.After you click Submit, you’ll see a confirmation message.More items…